Secure Sphere Foundation – Refunds Policy
This Refunds Policy (“Policy”) governs the refund process for services provided by Secure Sphere Foundation (“us”, “we”, or “our”).
Refunds
We strive to ensure satisfaction with our services. However, refunds are granted solely at our discretion. We do not typically provide refunds unless under exceptional circumstances or as explicitly stated otherwise with valid reason.
Valid Reasons for Refunds
Valid reasons for refund consideration may include:
- Service Failure: If the service provided does not meet the specifications or expectations outlined at the time of purchase.
- Technical Issues: In cases where technical issues prevent the proper delivery or use of the service.
- Cancellation of Service: If we are unable to fulfill the service due to circumstances beyond our control or if the service is canceled by mutual agreement.
- Unauthorized Charges: If there are unauthorized charges or billing errors.
- Other Exceptional Circumstances: Other unforeseen circumstances that warrant consideration for a refund.
Refund Request Process
If you believe you have a valid reason for a refund, please follow these steps:
- Contact Us: Send an email to admin@securespherefoundation.com detailing your request for a refund and providing relevant information such as your name, contact information, the service purchased, and the reason for the refund request.
- Review Process: We will review your request and assess whether it meets the criteria for a refund based on the reasons outlined in this policy.
- Notification: We will notify you of the decision regarding your refund request within a reasonable timeframe.
Contact Us
If you have any questions about this Refunds Policy, please contact us at admin@securespherefoundation.com.
